Know When
Timing is everything. You must know both how
and when to make a move. Be both
Yin
and Yang: adapt and create. Adapt (Yin) to existing customer needs,
business environment, and external trends timely. Or, better yet, do it
before you have to. The Yang part is knowing when to
disrupt the market,
innovate proactively, create breakthroughs
and new trends
,
push people forward beyond what they currently aware of,
create new customer needs and
satisfy them.
Know Who
"In the end, all management can be reduced
to three words: people, product, and profits.
People
come first," said Lee Iacocca Your corporate vision is worthless,
strategies powerless and shared values are corrupt without the right
people to execute.
Balanced Organization: 5 Basic Elements
Know How
Manage processes, not people. Focus not on
what they do, but on how they do it. Establish a
synergistic
enterprise-wide and an end-to-end (cross-departmental, and often,
cross-company) coordination of work activities that create and deliver
ultimate
value to customers.