Good
communication is not about clever techniques, it is
about sincere understanding. Everyone needs a person to
whom they can open up. Human beings are desperate to
feel important and valued. This amazing quote from Mary
Kay Ash "Everyone has an invisible sign hanging from
their neck. It says, 'Make Me Feel Important',“ is so
true. That’s why great listeners are so popular
everywhere.
Learn to
listen. Show people that their thoughts and insights
are important to you. Use silence to encourage other
people to talk. Silence, listening and caring about the
answers is a great conversation skill. Strive to
understand others. Put yourself in the other person’s
shoes and try to see things through his or her eyes.
Learn to listen to body language and
emotions and to
hear what isn't being said.
Finally, as
Wilson Mizner put it, “A good listener is not only
popular everywhere, but after a while he knows
something.” You should always focus on
learning. Learn
from the best. Find people who are getting the results
you want to achieve and ask them for advice. Always ask
people around you for
feedback... What mistakes are you
making? How could you improve?