Understand and Fulfill Needs of Others
People are motivated for their reasons, not
yours. Satisfy the deepest needs of people around you. The deepest need that
each person has is for self-esteem, a sense of being important, and
valuable. Everything that you do in your interactions with other people
affects their self-esteem in some way. Continually look for ways to make
people feel more valuable and important.
The Leader Is Best When...
One of the golden rules of the therapy
profession is that everyone needs at least one person with whom they can
openly and unashamedly discuss every little detail – happenings, desires,
fears – of their life, whether it is from the past, present, or future.
There are other psychological needs – to be accepted unconditionally,
appreciated, recognized, respected, desired, valued, approved of, or
complimented – that affect the way we communicate with each other.
Listen carefully, ask questions to show that
you are genuinely interested and you'll be amazed at the spin-offs from
becoming a good question asker and a good listener. People appreciate,
respect and value others who are
The Tao of Listening
Continually express appreciation. Say “thank
you” on every occasion. A simple way to make another person feel good about
himself or herself is your continuous expressions of appreciation for
everything that person does for you, large or small. “Thank your spouse for
everything that he or she does for you. Thank your children for their
cooperation and support in everything that they do around the house. Thank
your friends for the smallest of kindnesses. The more you thank other people
for doing things for you, the more things those other people will want to
do,” advises Brian Tracy.
and Yang of Communication
If you to influence people, you must be able to
(1) ask the right questions about people; (2) answer these questions,
analyze the answers, and evaluate their results; and (3) implement the
12 Major Causes of
Failure in Leadership
12 Leadership Roles
Connecting with People
Connecting with people is about creating a
favorable link between your internal nature with its beliefs and values, and
the external world where you go to work. Learning to connect fast with your
customers, colleagues, bosses, employees, and even total strangers by taking
full advantage of your body, your mind, your voice, and above all your
imagination will give you a significant competitive edge. It will help you
maximize the potential in every relationship, be it personal,
business-related, or social.